Your privacy matters to us (and we mean it!) đź”’
Last updated: August 21, 2025
At Ask It, we believe privacy isn't just a feature—it's a fundamental right. This policy explains how we collect, use, and protect your information. We've written it in plain English because legal jargon is nobody's friend.
We use your information to:
We DON'T use your information to:
When you ask questions, they're completely anonymous. Creators can't see who asked what, and we design our systems to keep it that way. Here's how we protect your anonymity:
Questions are separated from your identity in our database. Even our own team can't easily connect a question to the person who asked it.
We don't build profiles of your question-asking behavior or try to identify patterns that could reveal your identity.
All communications are encrypted in transit and at rest. Your conversations are private and secure.
We're pretty stingy with your data. We only share information in these specific situations:
We work with trusted partners for payment processing, email delivery, and hosting. They only get the minimum information needed to do their job, and they're bound by strict privacy agreements.
If required by law or to protect our users' safety, we may share information with law enforcement or legal authorities. We'll fight any overly broad requests.
If Ask It is acquired or merged, your information would transfer to the new owner, but they'd be bound by this same privacy policy.
All data is encrypted both in transit (when moving between your device and our servers) and at rest (when stored in our databases).
Only authorized team members can access user data, and only when necessary for support or security purposes. All access is logged and monitored.
We regularly review our security practices and work with security experts to identify and fix potential vulnerabilities.
We only collect and store the information we actually need. Less data means less risk for everyone.
You have control over your data. Here's what you can do:
Request a copy of all the information we have about you.
Update or fix any incorrect information in your account.
Request deletion of your account and associated data.
Get your data in a format you can take to another service.
To exercise any of these rights, just contact us at [email protected]
We use cookies to keep you logged in and remember your preferences. These are necessary for the platform to work properly.
We use privacy-focused analytics to understand how people use our platform. This helps us make improvements, but we don't track individual users.
We don't use advertising cookies or allow third parties to track you on our platform.
We keep your account information as long as your account is active. When you delete your account, we remove your personal information within 30 days.
Anonymous questions and answers may be retained for platform improvement, but they can't be linked back to you after account deletion.
Payment information is handled by our payment processors and follows their retention policies (typically 7 years for tax and legal compliance).
Ask It is available worldwide, and we respect privacy laws everywhere:
For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide all required rights and protections.
For California residents, we comply with the California Consumer Privacy Act (CCPA) and provide additional privacy rights.
If we transfer data internationally, we use appropriate safeguards like standard contractual clauses to protect your information.
Ask It is not intended for children under 13. We don't knowingly collect information from children under 13. If we discover that we have, we'll delete it immediately.
If you're a parent and believe your child has provided us with information, please contact us right away.
We may update this privacy policy from time to time. When we do, we'll:
Company Details:
Interesting GmbH
Am Leebach 2
8498 Gibswil
Switzerland
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Need help? Reach out via the or email us at [email protected].
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